Improving Outcomes Since 1975
Since 1975, Outreach has been focused on providing the highest quality person centered care. We strive to ensure your members are happy, healthy, and achieving the best outcomes possible. We actively listen to all our stakeholders to make sure our clients are receiving quality care and support at the right place and the right time. The results are not only improved health outcomes, but better financial outcomes as well.
Our integrated, holistic approach to care incorporates the following key elements:
Our clients are at the heart of our mission and the center of our decision-making. We bring together the right combination of care to support each client’s individual needs and preferences for care. Client satisfaction, comfort, and well-being are the number one priority. Outreach has partnered with Home Care Pulse to provide us with real-time client feedback to ensure that we constantly improve client care and tailor it to each client’s wishes.
Analytics to Improve Outcomes
The client’s wellbeing is our number one priority, and with the aid of analytics, we can better manage and improve their health outcomes. Our home care team has multiple touchpoints throughout the day with the client and track even minor changes in their condition that enable us to improve outcomes, reduce hospitalization and reduce care cost.
Helping Members Thrive in the Community
While we partner with you to provide home care services to your members, we don’t stop there. Part of our whole-person approach is to equip our clients and their families with the resources to thrive at home. We create local partnerships that can eliminate barriers and improve community health. Our care team understands the role social determinants of health play in a client’s well-being. We also ensure each member has food, safe housing, adheres to medication protocol, is connected with community resources, and has a strong support system.
A Compassionate and Well-Equipped Care Team
The Outreach Care Team, comprised of caregivers, Care Managers, and care coordinators, play an intricate role in the client’s wellbeing. As the boots on the ground, this compassionate team has an unwavering commitment to helping each client reach their best outcome. We take time to learn about the member, their likes and dislikes, in order to match them with the caregiver that has both the skill set and the personality fit. This match should make the home care experience be like that of a trusted family member visiting. Our local professional care teams are led by nurses to provide the highest standard of care.