At Outreach Health, exceptional care starts with a deep commitment to quality, compassion, and continuous improvement. That’s why we’re thrilled to share that Outreach Health has been named a Top 100 Leader in Experience by Activated Insights (formerly Home Care Pulse).
Out of thousands of home care providers across North America, only 100 receive this prestigious honor—making this a true testament to the dedication of our team. This recognition reflects the care, love, and commitment we bring to every relationship we build—with both our clients and caregivers.
The Top 100 Leader in Experience award is the highest honor given by Activated Insights, a trusted voice in post-acute care experience management. This award is based on direct feedback from clients and caregivers, ensuring that only the most exceptional home care providers are recognized.
Over the past year, Activated Insights conducted monthly interviews with our clients and caregivers, gathering feedback on key areas such as:
✅ Caregiver training
✅ Compassion and empathy of caregivers
✅ Communication
✅ Scheduling
✅ Client/caregiver compatibility
Thanks to this valuable input, we’ve been able to continuously improve—and we’re proud to have received top marks in all these areas. It’s a sign that we’re doing things right, and we remain committed to doing even better.
“This award is truly a testament to the incredible team we have here at Outreach Health,” says our CEO, John David Ball. “Every person here shares the same passion for delivering care that’s not just high-quality, but also filled with warmth and compassion. This recognition is a reminder of why we do what we do—to make life better for our clients and to support the caregivers who are there every day, making that difference.”
To us, this award is about trust. For families searching for home care, this isn’t just a badge of honor—it’s our promise to you that we’ve been carefully evaluated and recognized for the level of care we provide, and we will always go the extra mile to ensure you receive the best care possible.
For our caregivers, this recognition is a reflection of our dedication to creating a workplace that truly supports and appreciates you. We want you to feel empowered and valued, knowing that you’re making a difference every single day.
We’re excited to keep growing, learning, and improving so we can continue delivering the best experience for our clients and caregivers. We’re deeply grateful for the trust you’ve placed in us and are committed to making every moment count.
If you’re seeking compassionate, high-quality home care or want to join a team that truly values its caregivers, we’d love to hear from you. Contact us today to learn more about how Outreach Health can make a difference in your life!
